Axis Clinical Research
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Privacy Policy

Your privacy matters.

This Privacy Policy describes how Axis Clinical Research (“Axis”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you visit axiscr.com (the “Site”) and when you interact with our web forms, landing pages, SMS programs, email campaigns, and related services (collectively, the “Services”).

Last Updated: January 15, 2026

1. Overview

This policy is intended to help you understand what information we collect and why. “Personal information” may include information that identifies, relates to, describes, or could reasonably be linked to you (such as your name, email, phone number, or IP address). Depending on how you use the Site, you may choose to provide limited health-related interests (for example, a study category you are interested in). We do not diagnose conditions and we do not provide medical advice.

2. Information we collect

We may collect information in the following ways:

  • Information you provide: name, phone number, email address, city/state, and details you submit through interest, contact, or eligibility forms.
  • Study interest / screening information: study area selections and any notes you choose to share for screening coordination and routing (non‑diagnostic).
  • Communication records: messages and logs related to phone calls, emails, SMS consent, opt‑ins/opt‑outs, and support requests.
  • Device and usage data: IP address, device identifiers, browser type, referring pages, pages viewed, and interaction logs collected through cookies and analytics tools.

3. When we collect information

  • When you submit an interest, eligibility, or contact form
  • When you opt in to SMS or email updates
  • When you respond to screening questions or surveys (if offered)
  • Automatically when you browse the Site (cookies/analytics)

4. How we use information

We use information to operate and improve the Services, including to:

  • Process and route your inquiry to relevant study opportunities, research partners, or study sites
  • Coordinate screening steps, scheduling, reminders, and visit confirmations
  • Deliver communications you request or consent to receive (SMS/email/phone)
  • Provide customer support and respond to inquiries
  • Maintain security, prevent fraud/abuse, and debug issues
  • Comply with legal obligations and enforce policies

5. SMS/Text messaging policy

If you provide a mobile number and consent, we may send texts related to clinical research interest and administration. Messages may include screening coordination, appointment reminders, visit confirmations, eligibility updates, and general administrative notices. If you separately opt in to marketing/informational messages, we may send occasional announcements such as new study opportunities or educational updates. Message frequency varies. Msg & data rates may apply.

  • Opt‑out: Reply STOP to cancel at any time.
  • Help: Reply HELP or email us at connect@axiscr.com.
  • Consent is not a condition of services. Consent may be revoked at any time by following the opt‑out instructions.

6. How we share information

We may share information in limited circumstances:

  • Study partners and research sites: to evaluate eligibility and coordinate next steps for potential study participation.
  • Service providers: vendors that help with hosting, analytics, communications delivery, customer support, and security (bound by contractual obligations).
  • Legal and safety: to comply with law, enforce our agreements, or protect rights, safety, and security.
  • Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets (subject to standard protections).

We do not sell your personal information to third parties for their own marketing.

7. Cookies and analytics

We use cookies and similar technologies to remember preferences and to understand how the Site is used. You can control cookies through your browser settings; disabling cookies may impact functionality.

8. Data retention and security

We retain information for as long as necessary for the purposes described above, including compliance, dispute resolution, and enforcement. We employ reasonable administrative, technical, and physical safeguards; however, no system is 100% secure.

9. Children’s privacy

The Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

10. Your privacy rights

Depending on your state of residence, you may have rights to access, correct, delete, or limit certain uses of your personal information. To submit a request, contact us using the details below. We may need to verify your identity.

11. Contact us

Axis Clinical Research
1600 Manor Drive, Chalfont, PA 18914
Phone: 215-515-2329
Email: connect@axiscr.com